Your SmartVoucher, Your Relief
When a confirmed power or water outage lasts over 72 hours, redeem your Payday Connect SmartVoucher for essential gas or water supplies.
Redeem Your Voucher
How It Works
A simple process for your peace of mind during utility outages.
1. Purchase Voucher
Buy your SmartVoucher for R349.99 from any Payday Connect agent for either a 48kg gas cylinder or 3x 25L filled water bottles.
2. Redeem & Verify
When an outage is confirmed for 72+ hours, redeem your voucher on our website. Payday Connect will verify the outage duration before proceeding.
3. Collect Supplies
Once verified, you'll receive collection details. Collect your filled gas cylinder from your local Afrox store and filled water bottles from the nearest Oasis store.
Stay Prepared: Useful Tips
Expert advice for managing power outages and water cuts.
Conserve Water
Store extra water in clean containers. Use hand sanitizer to save water for drinking and cooking. Fix any leaks to prevent wastage.
Stay Informed
Keep a battery-powered radio to listen to official updates. Follow your local municipality's social media channels for information.
Food Safety
Keep your fridge and freezer doors closed. A full freezer will keep food frozen for longer. Have non-perishable food items on hand.
Lighting & Safety
Use flashlights or battery-powered lanterns instead of candles to reduce fire risk. Unplug sensitive electronics to protect them from power surges.